Thill, J. V., & Bovaee, C. L. (1993). Excellence in business communication (2nd ed.). McGraw-Hill.
Cita Chicago (17th ed.)Thill, John V., i Courtland L. Bovaee. Excellence in Business Communication. 2nd ed. New York: McGraw-Hill, 1993.
Cita MLA (9th ed.)Thill, John V., i Courtland L. Bovaee. Excellence in Business Communication. 2nd ed. McGraw-Hill, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.