APA (7th ed.) Citation

Brown, S. W. (1993). How to talk so people will listen. Baker Book House.

Chicago Style (17th ed.) Citation

Brown, Stephen W. How to Talk so People Will Listen. Grand Rapids, Mich: Baker Book House, 1993.

MLA (9th ed.) Citation

Brown, Stephen W. How to Talk so People Will Listen. Baker Book House, 1993.