APA (7th ed.) Citation

Deichmann, U., & Lall, S. V. (2003). Are you satisfiedn: Citizen feedback and delivery of urban services. Infrastucture and Environment.

Chicago Style (17th ed.) Citation

Deichmann, Uwe, and Somik V. Lall. Are You Satisfiedn: Citizen Feedback and Delivery of Urban Services. Washington, D.C: Infrastucture and Environment, 2003.

MLA (9th ed.) Citation

Deichmann, Uwe, and Somik V. Lall. Are You Satisfiedn: Citizen Feedback and Delivery of Urban Services. Infrastucture and Environment, 2003.