Characteristics of TQM : evidence from the RIT/USA today quality cup competition

Detalles Bibliográficos
Autor Principal:	Rosett, Joshua G.
Outros autores:	Rosett, Richard N.
Formato:	Libro
Idioma:	English
Publicado:	Cambridge National Bureau of Economic Research 1999.
Series:	NBER working paper series no.7241
Subjects:	Rochester Institute of Technology/USA Today Quality Cup Competition. Total quality management > United States. Total quality management > Awards > United States. Performance awards > United States.