Characteristics of TQM : evidence from the RIT/USA today quality cup competition

Détails bibliographiques
Auteur principal:	Rosett, Joshua G.
Autres auteurs:	Rosett, Richard N.
Format:	Livre
Langue:	English
Publié:	Cambridge National Bureau of Economic Research 1999.
Collection:	NBER working paper series no.7241
Sujets:	Rochester Institute of Technology/USA Today Quality Cup Competition. Total quality management > United States. Total quality management > Awards > United States. Performance awards > United States.