Characteristics of TQM : evidence from the RIT/USA today quality cup competition

Bibliographische Detailangaben
1. Verfasser:	Rosett, Joshua G.
Weitere Verfasser:	Rosett, Richard N.
Format:	Buch
Sprache:	English
Veröffentlicht:	Cambridge National Bureau of Economic Research 1999.
Schriftenreihe:	NBER working paper series no.7241
Schlagworte:	Rochester Institute of Technology/USA Today Quality Cup Competition. Total quality management > United States. Total quality management > Awards > United States. Performance awards > United States.