Characteristics of TQM : evidence from the RIT/USA today quality cup competition

Podrobná bibliografie
Hlavní autor:	Rosett, Joshua G.
Další autoři:	Rosett, Richard N.
Médium:	Kniha
Jazyk:	English
Vydáno:	Cambridge National Bureau of Economic Research 1999.
Edice:	NBER working paper series no.7241
Témata:	Rochester Institute of Technology/USA Today Quality Cup Competition. Total quality management > United States. Total quality management > Awards > United States. Performance awards > United States.