Characteristics of TQM : evidence from the RIT/USA today quality cup competition

Библиографические подробности
Главный автор:	Rosett, Joshua G.
Другие авторы:	Rosett, Richard N.
Формат:	‌
Язык:	English
Опубликовано:	Cambridge National Bureau of Economic Research 1999.
Серии:	NBER working paper series no.7241
Предметы:	Rochester Institute of Technology/USA Today Quality Cup Competition. Total quality management > United States. Total quality management > Awards > United States. Performance awards > United States.