Rosett, J. G., & Rosett, R. N. (1999). Characteristics of TQM: Evidence from the RIT/USA today quality cup competition. National Bureau of Economic Research.
Цитирование в стиле Чикаго (17-е изд.)Rosett, Joshua G., и Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. Cambridge: National Bureau of Economic Research, 1999.
Цитирование MLA (9-е изд.)Rosett, Joshua G., и Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. National Bureau of Economic Research, 1999.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.