Rosett, J. G., & Rosett, R. N. (1999). Characteristics of TQM: Evidence from the RIT/USA today quality cup competition. National Bureau of Economic Research.
Style de citation Chicago (17e éd.)Rosett, Joshua G., et Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. Cambridge: National Bureau of Economic Research, 1999.
Style de citation MLA (9e éd.)Rosett, Joshua G., et Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. National Bureau of Economic Research, 1999.
Attention : ces citations peuvent ne pas être correctes à 100%.