APA aipamena

Rosett, J. G., & Rosett, R. N. (1999). Characteristics of TQM: Evidence from the RIT/USA today quality cup competition. National Bureau of Economic Research.

Chicago Style aipamena

Rosett, Joshua G., and Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. Cambridge: National Bureau of Economic Research, 1999.

MLA aipamena

Rosett, Joshua G., and Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. National Bureau of Economic Research, 1999.