Rosett, J. G., & Rosett, R. N. (1999). Characteristics of TQM: Evidence from the RIT/USA today quality cup competition. National Bureau of Economic Research.
Chicago-Zitierstil (17. Ausg.)Rosett, Joshua G., und Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. Cambridge: National Bureau of Economic Research, 1999.
MLA-Zitierstil (9. Ausg.)Rosett, Joshua G., und Richard N. Rosett. Characteristics of TQM: Evidence from the RIT/USA Today Quality Cup Competition. National Bureau of Economic Research, 1999.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.