Inman, R. P. (1985). Managing the service economy: Prospects and problems : essays commissioned for the inaugural conference of the Fishman-Davidson Center for the Study of the Service Sector, Wharton School, University of Pennsylvania / edited by Robert P. Inman. Cambridge University Press.
Čikaški stil citiranja (17. izdanje)Inman, Robert P. Managing the Service Economy: Prospects and Problems : Essays Commissioned for the Inaugural Conference of the Fishman-Davidson Center for the Study of the Service Sector, Wharton School, University of Pennsylvania / Edited by Robert P. Inman. Cambridge: Cambridge University Press, 1985.
MLA način citiranja (9. izdanje)Inman, Robert P. Managing the Service Economy: Prospects and Problems : Essays Commissioned for the Inaugural Conference of the Fishman-Davidson Center for the Study of the Service Sector, Wharton School, University of Pennsylvania / Edited by Robert P. Inman. Cambridge University Press, 1985.