APA citiranje

Heaton, H. (1977). Productivity in service organizations: Organizing for people. McGraw-Hill.

Chicago Style (17th ed.) Citation

Heaton, Herbert. Productivity in Service Organizations: Organizing for People. New York: McGraw-Hill, 1977.

MLA citiranje

Heaton, Herbert. Productivity in Service Organizations: Organizing for People. McGraw-Hill, 1977.