Heaton, H. (1977). Productivity in service organizations: Organizing for people. McGraw-Hill.
Citación estilo ChicagoHeaton, Herbert. Productivity in Service Organizations: Organizing for People. New York: McGraw-Hill, 1977.
Cita MLAHeaton, Herbert. Productivity in Service Organizations: Organizing for People. McGraw-Hill, 1977.
Warning: These citations may not always be 100% accurate.