Citace podle APA (7th ed.)

Heaton, H. (1977). Productivity in service organizations: Organizing for people. McGraw-Hill.

Citace podle Chicago (17th ed.)

Heaton, Herbert. Productivity in Service Organizations: Organizing for People. New York: McGraw-Hill, 1977.

Citace podle MLA (9th ed.)

Heaton, Herbert. Productivity in Service Organizations: Organizing for People. McGraw-Hill, 1977.

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