ReVelle, J. B., Frigon, N. L., & Jackson, H. K. (1995). From concept to customer: The practical guide to integrated product and process development, and business process reengineering. Van Nostrand Reinhold.
Chicago-referens (17:e uppl.)ReVelle, Jack B., Normand L. Frigon, och Harry K. Jackson. From Concept to Customer: The Practical Guide to Integrated Product and Process Development, and Business Process Reengineering. New York: Van Nostrand Reinhold, 1995.
MLA-referens (9:e uppl.)ReVelle, Jack B., et al. From Concept to Customer: The Practical Guide to Integrated Product and Process Development, and Business Process Reengineering. Van Nostrand Reinhold, 1995.
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