Straker, D. (1995). A toolbook for quality improvement and problem solving. Prentice Hall.
芝加哥风格引文Straker, David. A Toolbook for Quality Improvement and Problem Solving. London: Prentice Hall, 1995.
MLA引文Straker, David. A Toolbook for Quality Improvement and Problem Solving. Prentice Hall, 1995.
警告：这些引文格式不一定是100％准确.