Cita APA (7th ed.)

Straker, D. (1995). A toolbook for quality improvement and problem solving. Prentice Hall.

Cita Chicago (17th ed.)

Straker, David. A Toolbook for Quality Improvement and Problem Solving. London: Prentice Hall, 1995.

Cita MLA (9th ed.)

Straker, David. A Toolbook for Quality Improvement and Problem Solving. Prentice Hall, 1995.