Citazione Stile APA (7a Edizione)

Stein, R. E. (1994). The next phase of total quality management: TQM II and the focus on profitability. Marcel Dekker.

Citazione stile Chigago Style (17a edizione)

Stein, Robert E. The Next Phase of Total Quality Management: TQM II and the Focus on Profitability. New York: Marcel Dekker, 1994.

Citatione MLA (9a ed.)

Stein, Robert E. The Next Phase of Total Quality Management: TQM II and the Focus on Profitability. Marcel Dekker, 1994.