APA (7th ed.) Citation

Flood, R. L. (1993). Beyond TQM. Wiley.

Chicago Style (17th ed.) Citation

Flood, Robert Louis. Beyond TQM. Chichester: Wiley, 1993.

MLA (9th ed.) Citation

Flood, Robert Louis. Beyond TQM. Wiley, 1993.

Warning: These citations may not always be 100% accurate.