Pegels, C. C. (1995). Total quality management: A survey of its important aspects. Boyd & Fraser Pub.
Chicago-referens (17:e uppl.)Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Danvers: Boyd & Fraser Pub, 1995.
MLA-referens (9:e uppl.)Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Boyd & Fraser Pub, 1995.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.