Pegels, C. C. (1995). Total quality management: A survey of its important aspects. Boyd & Fraser Pub.
Citazione stile Chigago Style (17a edizione)Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Danvers: Boyd & Fraser Pub, 1995.
Citatione MLA (9a ed.)Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Boyd & Fraser Pub, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.