Scheer, A. (1994). Business process engineering: Reference models for industrial enterprises (2nd, completely rev. and enl. ed.). Springer-Verlag.
Цитирование в стиле Чикаго (17-е изд.)Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Berlin: Springer-Verlag, 1994.
Цитирование MLA (9-е изд.)Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Springer-Verlag, 1994.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.