Citação norma APA

Scheer, A. (1994). Business process engineering: Reference models for industrial enterprises (2nd, completely rev. and enl. ed.). Springer-Verlag.

Citação norma Chicago

Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Berlin: Springer-Verlag, 1994.

Citação norma MLA

Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Springer-Verlag, 1994.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.