Scheer, A. (1994). Business process engineering: Reference models for industrial enterprises (2nd, completely rev. and enl. ed.). Springer-Verlag.
Citación estilo ChicagoScheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Berlin: Springer-Verlag, 1994.
Cita MLAScheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Springer-Verlag, 1994.
Warning: These citations may not always be 100% accurate.