Scheer, A. (1994). Business process engineering: Reference models for industrial enterprises (2nd, completely rev. and enl. ed.). Springer-Verlag.
Citace podle Chicago (17th ed.)Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Berlin: Springer-Verlag, 1994.
Citace podle MLA (9th ed.)Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Springer-Verlag, 1994.
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