Scheer, A. (1994). Business process engineering: Reference models for industrial enterprises (2nd, completely rev. and enl. ed.). Springer-Verlag.
Chicago-Zitierstil (17. Ausg.)Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Berlin: Springer-Verlag, 1994.
MLA-Zitierstil (9. Ausg.)Scheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd, completely rev. and enl. ed. Springer-Verlag, 1994.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.