Cita APA (7th ed.)

Wilkins, R. H. (1994). The quality-empowered business. Prentice Hall.

Cita Chicago (17th ed.)

Wilkins, Robert H. The Quality-empowered Business. Englewood Cliffs, N.J: Prentice Hall, 1994.

Cita MLA (9th ed.)

Wilkins, Robert H. The Quality-empowered Business. Prentice Hall, 1994.