APA (7th ed.) Citation

Laguna, M., & Marklund, J. (2004). Business process modeling, simulation, and design. Pearson/Prentice-Hall.

Chicago Style (17th ed.) Citation

Laguna, Manuel, and Johan Marklund. Business Process Modeling, Simulation, and Design. Upper Saddle River, N.J: Pearson/Prentice-Hall, 2004.

MLA (9th ed.) Citation

Laguna, Manuel, and Johan Marklund. Business Process Modeling, Simulation, and Design. Pearson/Prentice-Hall, 2004.