Heizer, J. H., & Render, B. (2001). Principles of operations management (4th ed.). Prentice Hall.
Cita Chicago (17th ed.)Heizer, Jay H., i Barry Render. Principles of Operations Management. 4th ed. Upper Saddle River, N.J: Prentice Hall, 2001.
Cita MLA (9th ed.)Heizer, Jay H., i Barry Render. Principles of Operations Management. 4th ed. Prentice Hall, 2001.
Atenció: Aquestes cites poden no estar 100% correctes.