APA (7th ed.) Citation

Bayer, M. (2001). Computer telephony demystified: Putting CTI, media services, and IP telephony to work. McGraw-Hill.

Chicago Style (17th ed.) Citation

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work. New York: McGraw-Hill, 2001.

MLA (9th ed.) Citation

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work. McGraw-Hill, 2001.