Camp, R. C. (1989). Benchmarking: The search for industry best practices that lead to superior performance. ASQC Quality Press.
Cita Chicago (17th ed.)Camp, Robert C. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. Milwaukee, Wis: ASQC Quality Press, 1989.
Cita MLA (9th ed.)Camp, Robert C. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. ASQC Quality Press, 1989.
Atenció: Aquestes cites poden no estar 100% correctes.