TY - BOOK T1 - CTI solutions and systems how to put computer telephony integration to work A1 - Bayer, Michael (Michael Thomas) LA - English PP - New York PB - McGraw-Hill YR - 1997 UL - https://tuklas.up.edu.ph/Record/UP-99796217603000967 OP - 566 CN - TK 6397 B39 SN - 007006153X KW - Telephone systems : Automation. KW - Telephone systems : Data processing. ER -