Citazione Stile APA (7a Edizione)

Bayer, M. (1997). CTI solutions and systems: How to put computer telephony integration to work. McGraw-Hill.

Citazione stile Chigago Style (17a edizione)

Bayer, Michael. CTI Solutions and Systems: How to Put Computer Telephony Integration to Work. New York: McGraw-Hill, 1997.

Citatione MLA (9a ed.)

Bayer, Michael. CTI Solutions and Systems: How to Put Computer Telephony Integration to Work. McGraw-Hill, 1997.