Russell, R. S., Russell, R. S., & Taylor, B. W. (1998). Operations management: Focusing on quality and competitiveness (2nd ed.). Prentice-Hall International.
Chicago-referens (17:e uppl.)Russell, Roberta S., Roberto S. Russell, och Bernard W. Taylor. Operations Management: Focusing on Quality and Competitiveness. 2nd ed. Upper Saddle River, N.J: Prentice-Hall International, 1998.
MLA-referens (9:e uppl.)Russell, Roberta S., et al. Operations Management: Focusing on Quality and Competitiveness. 2nd ed. Prentice-Hall International, 1998.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.