Plsek, P. E. (1997). Creativity, innovation, and quality. ASQC Quality Press.
Cita Chicago (17th ed.)Plsek, Paul E. Creativity, Innovation, and Quality. Milwaukee, Wis: ASQC Quality Press, 1997.
Cita MLA (9th ed.)Plsek, Paul E. Creativity, Innovation, and Quality. ASQC Quality Press, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.