TY - BOOK T1 - Introduction to total quality quality management for production, processing, and services A1 - Goetsch, David L. A2 - Davis, Stanley B. LA - English PP - Upper Saddle River, N.J. PB - Prentice-Hall YR - 1997 ED - 2nd ed. UL - https://tuklas.up.edu.ph/Record/UP-99796217602985206 OP - 660 CN - HD 62.15 G64 1997 SN - 013262155X KW - Total quality management. ER -