Cook, S. (1996). Process improvement: A handbook for managers. Gower.
Chicago Style (17th ed.) CitationCook, Sarah. Process Improvement: A Handbook for Managers. Aldershot, Hants., Eng: Gower, 1996.
MLA (9th ed.) CitationCook, Sarah. Process Improvement: A Handbook for Managers. Gower, 1996.
Warning: These citations may not always be 100% accurate.