Summers, D. C. S. (1997). Quality. Prentice Hall.
Cita Chicago (17th ed.)Summers, Donna C. S. Quality. Upper Saddle River, N.J: Prentice Hall, 1997.
Cita MLA (9th ed.)Summers, Donna C. S. Quality. Prentice Hall, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.