Hodgetts, R. M. (1996). Implementing TQM in small & medium-sized organizations: A step-by-step guide. American Management Association.
Chicago Style (17th ed.) CitationHodgetts, Richard M. Implementing TQM in Small & Medium-sized Organizations: A Step-by-step Guide. New York: American Management Association, 1996.
ציטוט MLAHodgetts, Richard M. Implementing TQM in Small & Medium-sized Organizations: A Step-by-step Guide. American Management Association, 1996.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.