Total quality service a simplified approach to using the Baldrige Award criteria

Total quality service a simplified approach to using the Baldrige Award criteria

Bibliographische Detailangaben
1. Verfasser: Kessler, Sheila
Format: Buch
Sprache:English
Veröffentlicht: Milwaukee, Wis. ASQC Quality Press c1995.
Schlagworte:
Total quality management > United States.
Malcolm Baldrige National Quality Award.