APA (7th ed.) Citation

Peppard, J., & Rowland, P. (1995). The essence of business process re-engineering. Prentice-Hall.

Chicago Style (17th ed.) Citation

Peppard, Joe, and Philip Rowland. The Essence of Business Process Re-engineering. New York: Prentice-Hall, 1995.

MLA (9th ed.) Citation

Peppard, Joe, and Philip Rowland. The Essence of Business Process Re-engineering. Prentice-Hall, 1995.