Carr, D. K., & Johansson, H. J. (1995). Best practices in reengineering: What works and what doesn't in the reengineering process. McGraw-Hill.
Citazione stile Chigago Style (17a edizione)Carr, David K., e Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process. New York: McGraw-Hill, 1995.
Citatione MLA (9a ed.)Carr, David K., e Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process. McGraw-Hill, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.