Cita APA (7th ed.)

Kanji, G. K. (1995). Total quality management: Proceedings of the first world congress. Chapman & Hall.

Cita Chicago (17th ed.)

Kanji, Gopal K. Total Quality Management: Proceedings of the First World Congress. London: Chapman & Hall, 1995.

Cita MLA (9th ed.)

Kanji, Gopal K. Total Quality Management: Proceedings of the First World Congress. Chapman & Hall, 1995.