Pike, J., & Barnes, R. (1996). TQM in action: A practical approach to continuous performance improvement (2nd ed.). Chapman & Hall.
Chicagoスタイル(17版)引用形式Pike, John, , Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. 2nd ed. London: Chapman & Hall, 1996.
MLA(9版)引用形式Pike, John, , Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. 2nd ed. Chapman & Hall, 1996.
警告: この引用は必ずしも正確ではありません.