Pike, J., & Barnes, R. (1996). TQM in action: A practical approach to continuous performance improvement (2nd ed.). Chapman & Hall.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रPike, John, और Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. 2nd ed. London: Chapman & Hall, 1996.
एमएलए (9वां संस्करण) प्रशस्ति पत्रPike, John, और Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. 2nd ed. Chapman & Hall, 1996.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.