APA-viite (7. p.)

Pike, J., & Barnes, R. (1996). TQM in action: A practical approach to continuous performance improvement (2nd ed.). Chapman & Hall.

Chicago-viite (17. p.)

Pike, John, ja Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. 2nd ed. London: Chapman & Hall, 1996.

MLA-viite (9. p.)

Pike, John, ja Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. 2nd ed. Chapman & Hall, 1996.