Cita APA (7th ed.)

Oskarsson, O., & Glass, R. L. (1996). An ISO 9000 approach to building quality software. Prentice Hall PTR.

Cita Chicago (17th ed.)

Oskarsson, Osten, i Robert L. Glass. An ISO 9000 Approach to Building Quality Software. Upper Saddle River, N.J: Prentice Hall PTR, 1996.

Cita MLA (9th ed.)

Oskarsson, Osten, i Robert L. Glass. An ISO 9000 Approach to Building Quality Software. Prentice Hall PTR, 1996.

Atenció: Aquestes cites poden no estar 100% correctes.