APA način citiranja (7. izdanje)

Oakland, J. S. (1993). Total quality management: The route to improving performance (2nd ed.). Butterworth-Heinemann.

Čikaški stil citiranja (17. izdanje)

Oakland, John S. Total Quality Management: The Route to Improving Performance. 2nd ed. Oxford: Butterworth-Heinemann, 1993.

MLA način citiranja (9. izdanje)

Oakland, John S. Total Quality Management: The Route to Improving Performance. 2nd ed. Butterworth-Heinemann, 1993.