Why TQM fails and what to do about it

Why TQM fails and what to do about it

Bibliografski detalji
Glavni autor: Brown, Mark Graham
Daljnji autori: Hitchcock, Darcy E., Willard, Marsha L.
Format: Knjiga
Jezik:English
Izdano: Burr Ridge, Ill. Irwin Professional c1994.
Teme:
Total quality management.